Shipping Policy

At LM Cigars, orders will usually ship out within 2 business days. Any item currently on backorder will ship out once the item is available again.

Any standard order will ship via UPS Ground or Priority Mail (1 to 7 business days for arrival), based on the delivery address and products on order.  Depending on the shipping address, expedited delivery is available for most items sold through LM Cigars.  Any order shipping to Alaska, Virgin Islands, Puerto Rico, PO Boxes, APO and FPO addresses will be shipped Priority Mail.  Currently, LM Cigars does not ship orders internationally.  Any UPS Ground order will need UPS Signature Required for proof of age (21 years or older for any LM Cigars purchase).

Purchases delivered to addresses within the state of Florida will be charged applicable Florida sales tax.

LM Cigars sells and ships only to addresses within the continental United States (excluding Hawaii and Utah), Alaska, Puerto Rico, and the Virgin Islands.

California and Delaware

While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to: 

• Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment
• Obtain the signature of a person 21 years of age or order before completing the delivery

Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California or Delaware.

Any Tobacco Product or Tobacco Substitute: Delaware Law Prohibits Shipping to Individuals Under 21, and Requires the Payment of all Applicable Taxes

Returns Policy

LM Cigars prides itself to offer 100% satisfaction to each and every order you place.  Our 30-day money-back guarantee is available to make sure you are completely satisfied with any product you may have purchased at LM Cigars.  Below are our guidelines for returns:

  • A full refund for any box or bundle of cigars, if no more than two cigars have been smoked.
  • Any returned cigars must be sent back in sellable condition.  Cigars that have been cut, or partially smoked will not qualify for a return.
  • Any free items or promotional items must be returned with the related return item.

To Make A Return

Please call 1-800-822-4427 during the following business hours:  Monday through Friday 8:00am to 5:00pm EST

CaliforniaNo USPS Priority Mail & No payment via money order
DelawareNo USPS Priority Mail:
1) Must ship to address used for Age Verification
2) Credit Card Payment ONLY
MassachusettsNo shipping of flavored cigars 
South DakotaONLY UPS Shipping
HawaiiNo sales allowed (as of July 1, 2023)
UtahNo sales allowed
cigars burning and glass of whiskey


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